How WOBZ Streamlined Operations and Boosted Growth with DECQ Control
A success story with Decq Control
Gobelets.com, the leading provider of personalized cups since 2018, has built its reputation on delivering high-quality, custom-printed products with unparalleled efficiency. With a growing demand for low-volume orders even as few as one piece the company needed a robust solution to streamline its operations, maintain profitability, and support rapid growth.
About Wobz
Wobz.com is a European leader in ultra-personalized reusable containers, proudly Made in France. They industrialize customization and reuse of food packaging, offering purchase or rental options for eco-responsible businesses and events.
The business:
A seamless platform for bespoke, durable containers personalize with high-quality prints via Decq advanced tech. Services include full lifecycle management: logistics, professional on-site washing, sorting, and recycling.
Capacity: 500,000 pieces/day for rapid, flexible production, with 1 piece MOQ
Committed to sustainability, they manage 2 million mutualized containers, cutting waste and resource use.
In 2023, we processed 90,000 orders, empowering companies and associations for a greener future.
Inefficient Reseller Management
Before adopting DECQ Control, WOBZ faced significant challenges in managing its reseller partnerships. The process was time-consuming and resource-intensive, requiring:
- Five full-time employees to handle requests for print proofs, quotations, and order management.
- Manual workflows that led to inefficiencies and delays, impacting both WOBZ and its resellers.
The inefficiencies were not only increasing operational costs but also limiting the company’s ability to scale and strengthen its reseller relationships.
Implementing DECQ Control
WOBZ implemented DECQ Control to revolutionize its workflow and empower its resellers. This all-in-one software solution introduced automation and self-service tools that transformed how resellers managed their orders.
Key Features Introduced:
- Self-Service Portal
Resellers gained the ability to manage their orders independently, reducing the need for manual intervention. - Automated Proof and Quotation Creation
Resellers could generate print proofs and quotes for their customers with just a few clicks, speeding up the sales process. - Order Tracking and Conversion
The system enabled seamless tracking of proof approvals and quick conversion of quotes into orders. - Open API Integration
Large resellers leveraged DECQ’s open API to integrate their order flows directly, eliminating the need for manual data entry or email communication.
Results
Transforming Operations and Driving Growth
By implementing DECQ Control, WOBZ achieved remarkable results:
Significant Cost Savings
The team size required for reseller management dropped from five full-time employees to two, resulting in a 60% reduction in operational costs.
Enhanced Reseller Efficiency
Resellers now benefit from faster, more efficient tools that simplify their daily tasks, including proof creation, quote generation, and order tracking.
Improved Loyalty and Business Growth
By streamlining resellers’ day-to-day operations, WOBZ strengthened its partnerships. This improved satisfaction and loyalty, leading to a 30% increase in business volume with its resellers.
Time Savings for All Parties
The automation introduced by DECQ Control saved time for WOBZ, its resellers, and their end customers, creating a more streamlined and satisfying experience.
Conclusion
A Scalable Solution for Long-Term Success
DECQ Control enabled WOBZ to overcome its operational challenges, reduce costs, and foster stronger relationships with its resellers. The implementation not only improved efficiency but also drove significant business growth. By empowering its resellers with advanced tools and automation, WOBZ has set itself apart in the competitive printing industry.
Are you ready to transform your business like WOBZ? Discover how DECQ Control can optimize your operations and fuel your growth. Contact us today to learn more!
Ready to Scale Your Personalization Business?
Take the next step in transforming your business. DECQ’s tools empower you to gain a competitive edge, elevate customer experiences, and maximize profitability. Contact us today to discuss how we can help you grow your business in the customization and digital printing industries. Together, let’s turn your vision into reality.